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Zoho CRM Resources

Zoho CRM is undoubtedly a core Zoho application and is so popular that its name is often used as a synonym for “everything Zoho.” It’s included in the Zoho One apps and is almost always used as an SSOT (“Single Source of Truth”) for literally any Zoho implementation.

Acknowledged by critics and customers alike, Zoho CRM is the oldest and most well-developed Zoho product, having been rightfully recognized by Gartner, Forrester, Nucleus Research, IDC, and Info-Tech Research Group.

Of course, Zoho pays close attention to its flagship creation by running many webinars, publishing Zoho CRM training videos, and offering paid certifications for Zoho CRM administrators and developers alike (we are certified, too). This Zoho CRM resources hub aggregates everything we have on the most popular Zoho application.

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Latest Zoho CRM News and Updates

10 Zoho CRM Key Updates in 2025 (Part 1)

As an ecosystem, Zoho constantly evolves, updating its 50+ applications. It’s hard to track all these updates, so we’re creating a digest to keep our clients and ourselves informed.

Zoho One After Dark

Pets After Dark, an after-hours veterinary telehealth service, chose Zoho One and Hourless to power their backend operations.

Zoho CRM Activities Module Retiring December 1, 2023

Effective December 1, 2023, Zoho CRM will deprecate the Activities module. However, users can continue to view and work with their Activity records through the existing individual modules—Tasks, Meetings, and Calls—even after the Activity tab’s deprecation.

Zoho CRM Solutions

Zoho CRM FAQ

How does Zoho CRM's territory management work for manufacturing companies?

Zoho CRM provides built-in territory management that automatically routes leads to the correct sales rep based on ZIP code, state, or custom geographic boundaries. It supports territory hierarchies for regional managers overseeing multiple reps, handles account assignments when territories change, and provides performance dashboards showing pipeline and quota attainment by region.

What Is the Limit for the Number of Data Sharing Rules in Zoho CRM?

According to the information obtained from the Zoho Parther Support line, the current limitation for the Zoho CRM data sharing rules is 25 rules per module, of which up to 10 rules can be criteria-based.